LCD TV Screen Cracked On Its Own?

By on September 27, 2008



lcd tv cracked

I got another interesting email from a visitor to my website and she emailed me this question:

Can you tell me what could of caused our LCD television to have cracked, it was not dropped or anything it just appeared as we where watching it..thanks

Mrs M.

So far i have not heard of any user of LCD TV screen complaint that  the screen crack by itself while watching the TV. If you have any information about this case i would like to hear from you. Please comment below-thanks!

PS-The above picture does not belong to Mrs M.

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52 Comments

  1. ED

    October 6, 2008 at 4:14 pm

    It is not possible that the LCD Screen will "crack"itself. might be bump by some heavy object unnotice before. heat or rise in temperature can't be the cause since LCD's has low power dissipation.
    my "theory"if I may is that the torqe on the LCD Screen frame screw is to much (factory defect) or if the screen is wall mounted the mounting screw is also too tight to put stress on the screen in the long run.

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  2. admin

    October 6, 2008 at 9:07 pm

    Hi Ed,
    Thanks for your answer and i guess you are right about the screws. if it is too tight could put lots of stress on the LCD TV panel.

    Jestine

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  3. Herman Wilson

    August 3, 2009 at 8:58 am

    Hi, I have an 46" sony bravia lcd tv an my screen also looks cracked but it was not hit with anything we were siting there watching it an it made an loud poping noise and went out. Once it came back on it had an spider looking crack in corner on inside panel not out side like one you have pictured. It still played but tried to get it fixed under manufacturers warranty but there guys said it was physical damage. What do you think

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  4. admin

    August 3, 2009 at 2:25 pm

    Hi Herman,
    Is your LCD TV wall mounted?

    Jestine

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  5. Theo Hope

    October 5, 2009 at 7:39 pm

    Hi, I own a electronics repair company and in the last week have had 3 customers come in with faulty LCD TV's all 3 seem to have been struck as the screens are cracked but from a point and the cracks go outwards.all 3 say they have not knocked the sets. Is this possible in any way??? all 3 are panasonic 32 inch

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  6. admin

    October 5, 2009 at 8:07 pm

    HI Theo,
    It seems possible as some electronic equipment have their own common fault. However i suggest that you get more info from your customer like did the LCD TV mounted on the wall, is the LCD TV screen crack on its own while watching the TV and etc. Or you may even call up Panasonic to clarify this matter.

    Jestine

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  7. DC

    November 17, 2009 at 10:50 pm

    Last night i was watching tv on my samsung (cant remember how big) LCD tv, and i heard a popping noise, looked up and saw what looked like a contact point with spider cracks working their way out. i had a check around and nothing had fallen and hit the screen, but the tv was still playing. as i was the only one in the house it freaked me out a little. But as i watched the tv the cracks seemed to melt away. Being replaced by the image that was supposed to be there.

    The tv has never been bumped or anything. there isnt even anything around it that could knock it either.

    DC.

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  8. Jennifer

    December 9, 2009 at 6:46 pm

    Hi, I also have the same problem. I was watching a movie and my 46" lcd screen had black lines going across it and then made a popping sound. So I quickly shut the tv off and let it cool down. when i turned it back on, there was spider of colors and lines on my screen. I have had someone here to look at it and assumed that my child caused the damage. at one point the tv was mounted, but not anymore when it happened.

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  9. admin

    December 9, 2009 at 7:47 pm

    HI Jennifer,

    I guess there might be manufacturer defect problem especially the LCD screen. Thanks for sharing!

    Jestine

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  10. William Ngu

    January 31, 2010 at 4:32 pm

    Hi All,
    Anyone know where I can find someone to repair LCD tv?

    From,
    William

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  11. admin

    January 31, 2010 at 4:58 pm

    HI William,

    You may need to find your country Yellow pages to see if they offer this kind of service or not. Or you may visit any local consumer electronics dealer to ask if they repair LCD TV or not.

    Jestine

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  12. james

    April 6, 2010 at 11:11 pm

    can a cracked lcd tv screen be repaired

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  13. admin

    April 7, 2010 at 6:35 am

    HI James,

    It can't be repaired.

    Jestine

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  14. watteau

    April 30, 2010 at 4:37 am

    we have had a number of hitachi plasma displays cracking the outer protective screen. it was due to thermal expansion. the screen clamping was to blame, and was caused in manufacture.

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  15. admin

    April 30, 2010 at 10:52 am

    HI Watteau,

    Thanks for sharing!

    Jestine

    Likes(0)Dislikes(0)
  16. Sean B.

    August 4, 2010 at 1:09 pm

    The same thing happened with my Samsung 52" LCD TV. I played Xbox on it late at night. My wife came down stairs turned on the TV the next morning. She said she heard a pop/crack noise and watched the TV crack in front of her eyes. The TV is wall mounted, but I seriously doubt that was the cause since a year has past since being mounted.

    I work with a team of Electronic Engineers (I am not an EE myself, I am their Server Administrator) for the FBI (TICTU) and I asked them how that could happen. They told me that behind the LCD screen is a thin sheet plastic. There are various ways of lighting up these plastics screens, but most commonly they use some sort of tube. This is how you get the “back light” for your LCD screen. These tubes use upwards of 200 watts to run constantly and even more during the power on cycle. The EE told me that a rapid, extreme temperature changes will cause the plastic to crack and, even a mildly violent crack, will crack the LCD panel in front of the plastic. My basement is very cold, because that is where our A/C unit is, even though we send all the air to the 3rd floor.

    Unfortunately, there are literally hundreds of these type of complaints from all kinds of brands and Samsung is among them. Samsung is also among the companies that refuse to fix it. They simply claim that you stuck the TV with an object.

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  17. admin

    August 5, 2010 at 8:21 am

    Hi Sean,

    Thanks for sharing and usually big companies do not admit their mistake in design.

    Jestine

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  18. dervish krasniqi

    August 10, 2010 at 6:25 pm

    I have a 52 Sony Bravia LCD that i bought seven months ago it cracked completely on its own and sony does not want to cover it what possibly could have caused this and how can or has anyone gotten their warranty from sony to cover it

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  19. admin

    August 10, 2010 at 7:25 pm

    Hi Dervish,

    If you read from the above comment there are few possible reason that it will crack on its own.

    Jestine

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  20. raj

    September 14, 2010 at 9:52 pm

    I HAVE A PANASONIC PLASMA TV IT GOT A SPIDER CRACK IT IN BY ITSELF NOTHING BUMPED INTO IT NOTHING ELSE BUT PANASONIC SAYING ITS A PHYSICAL DAMAGE.
    EVEN THOUGH YOU CAN SEE THE CRACK IS INSIDE THE SCREEN.

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  21. admin

    September 16, 2010 at 7:16 am

    Hi Raj,

    It could be manufacturer defect if other have the same complaint like yours. The only to solve it is to replace with a new panel.

    Jestine

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  22. Kristie

    October 26, 2010 at 3:28 pm

    I am so happy that I found this!!! Last night we turned the tv off for dinner and when we turned it back on, it had a spider-looking crack in it! The TV is less than 7 months old and I am furious that Sony is giving me the run around. Has anyone had any luck getting Sony to fix this problem. I'm so frustrated!!

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  23. admin

    October 26, 2010 at 8:23 pm

    HI Kristie,

    Didn't know that Sony also have this kind of problem. Any reason given by Sony that they don't want to repair/replace the screen for you?

    Jestine

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  24. JC

    November 10, 2010 at 1:04 pm

    although it's not a TV screen, i had an user that swears that her Notebook LCD Monitor just cracked by itself when she was doing a presentation. it's kind of odd.. of course my first reaction was "it can't be.. it must have fell" but she said that it didn't and no one touched it..

    well the notebook has 4 years so it doesn't have any guarantee.. but it's really strange..

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  25. admin

    November 11, 2010 at 7:04 pm

    Hi JC,

    Thanks for sharing and if others claim to have similar problem with the laptop then most probably the laptop screen have manufacturing defect just like the lcd tv screen.

    Jestine

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  26. don

    January 29, 2011 at 9:02 pm

    tivi LG 32R10 power standby.Anwser thank.

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  27. admin

    January 29, 2011 at 11:11 pm

    Hi Don,
    Have you check the dc supply to the main power supply power ic? Certain power supply use optoisolator ic and the cpu will send a signal to the optoisolator ic in order to fully turn on the main power supply. If there is a missing signal or the cpu is bad then check the optoisolator ic area or replace the cpu.

    Jestine

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  28. Amir Mukhtar

    February 8, 2011 at 4:18 am

    I have seen and Shocked what would be happened with LCD. IT is posible by
    intentionally break or drop down or hitted.
    on the other hand, it would be possible if some repaired LCD with UN-Matched spares or un-proper assembling after repair or manufactured.

    thanks you
    amir

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  29. admin

    February 8, 2011 at 9:12 am

    HI Amir,

    From the post it seems like the manufacturer's fault.

    Jestine

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  30. H. Cairney

    February 19, 2011 at 6:03 pm

    My son has a four month 47" LG LCD Television, one night he went to bed turning off the television as he went, next day when he turned on the television he had what appeared to be a black bullet hole near the middle of the screen, and eventually spiders spreading from what appeared to be a hole, although, there was not any blemish on the outside, LG insist that it could only have happened as a result of impact damage, and are refusing to honour the warranty, we know for a fact there was no impact damage, has anyone else experienced or heard of this happening>

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  31. admin

    February 20, 2011 at 5:19 am

    HI Cairney,

    It's sad to hear about this.

    Jestine

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  32. Daniel F

    June 14, 2011 at 8:23 pm

    Not as uncommon as people think!
    It's usually a combination of two things in my experience, but generally speaking is the fault of the manufacturers. Unfortunately you would never prove it in court.

    Simply put, the lcd screen has excess pressure placed on it from the screen mounting mechanism, .i.e. the frame which holds the lcd in place. This could be from extremely close fitting parts which are then overtightened at the factory creating pressure on the screen, often not in equal amounts... that is, there maybe more stress in one corner.

    When televisions are used for prolonged periods of time, the heat build up manipulates the materials which form the mounting mechanism, this may be plastic, metal or both, and as a result it alters the stresses on the lcd. This process sometimes relieves the pressure on the lcd panel, but sometimes it can increase it too, resulting in a crack.

    From a batch of hundreds of thousands of televisions produced, there may be a few hundred that suffer this fault. I've seen it quite a few times now.

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  33. admin

    June 14, 2011 at 8:27 pm

    Hi Daniel,

    Thanks for the comment and you are right it is the fault of the manufacturers but no way to prove it in the court.

    Jestine

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  34. Shijo

    June 16, 2011 at 2:34 pm

    Corrected typo in earlier submission,

    I had the same problem with my 42 in LG LCD TV (Model # 42LK520)
    This TV was bought about 40 days back, since it was a replacement to my second TV; I took time to put it together.
    10 days in the box in about 30 days outside the box I have switched it on about 10 times.
    I switched it on one morning and see the screen is cracked or shattered on right bottom.
    Nothing on the outside, not even a scratch, I can see the cracked picture only if I switch on the TV.
    Called LG for warranty support, they quickly said it should have been happened by some object hitting on the TV screen and no warranty coverage available.
    After a lot of going back and forth, LG asked me to send the pictures and I have sent them both on and off mode.
    They came back with this response.
    “I am afraid the response from our tech support department was that this issue would not be covered under the warranty. I understand how disappointing it is to have a new appliance and have this issue, The technicians said that the unit took a hit and based on the pattern of the crack it was hard. This is my email address in case you have any comments or questions”
    To the best of my knowledge, no object has hit on the TV or TV is not wall mounted to give it any kind of stress on the panel.
    I have three other TV's at home two of them retired, still all of them work fine and this is the first time I am seeing something like this.
    LG said to call the authorized support center and have them determine the cause.
    I have the TV with the authorized service center for last 2 weeks now, after looking at the TV the technician told me the LCD panel is cracked from inside, there is no external damage to the TV.
    He said he will work with LG, but it is up to LG to cover under warranty because panel cracking normally they won’t cover it saying it is “customer abuse”.
    I am still waiting on my TV to get fixed, will try to keep this posted how it turn out.

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  35. dewan

    June 16, 2011 at 11:56 pm

    I don't think that LCD TV panel will crack in its own, my be hit by some heavy object. I have been using IPS panel for long but the reason of heat and temperature too could not lead to creaking of the LCD TV Panel.

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  36. admin

    June 17, 2011 at 8:07 am

    Hi Shijio,

    Thanks for sharing your case and hope to get good news from you.

    Jestine

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  37. diaz425

    June 30, 2011 at 8:38 am

    i got a rca 47in model 47la55rs. it's about 7 to 8 months old. last night around 11 i saw a spider cracked. i got pissed, i thought it was my kid but he was sleeping. i touched the spot where the cracked is at to feel if there a dent on the screen, nothing. the cracked looks like a small marble hit it. im hoping to find my receipt. bought at compusa (new not refurbished). i didnt buy the warranty from compusa. hoping rca will send a tech to my house

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  38. admin

    June 30, 2011 at 10:18 am

    HI Diaz,

    It seems to be another case of LCD TV screen crack by itself!

    Jestine

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  39. lorna

    August 14, 2011 at 7:00 am

    i have a 50" Samsung tv when i came in from gardening all day to watch the tv i found my tele had cracked there was no one else at home so yes it happened on its own , again i closed my acer aspire laptop down and then re opened it and it was all cracked neither of these company's will do anything and yet they were both brand new and under warranty its the way they make them these days they make them to brake so you will pay for them to be repaired more money for them .

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  40. admin

    August 14, 2011 at 10:08 am

    HI Lorna,

    It seems that some lcd panel design will crack after certain period of usage.

    Jestine

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  41. Jeremy

    October 7, 2011 at 3:47 pm

    I have a similar issue with my 46 inch Sharp LCD (LC-46SB54U). I've had the TV for almost 3 years. We watch it daily, sometime for many hours. And it has been hanging on a wall mount above a fireplace the entire time. The fireplace has not been on for months and it is in a well ventilated room. We were watching the TV last Sunday night and everything thing was fine. We didn't turn it on the next morning and were not in the room (so my kids could not have hit it) until that evening. At which time, I turned on the TV and instantaneously the spider crack appeared at the bottom of the screen. I turned it off and there was no blemish or sign of impact externally, so it was interior crack. Called Wal-mart warranty (where I bought the TV) and they sent out a Tech that said it was an obvious impact sign, really, how do you know??? And of course now Wal-mart won't cover the repair because the tech said it was physical damage. However, I am 100% positive that this TV has not been hit in anyway and plan to fight this to the bitter end. Is there anyway for an LCD to have damage caused by Thermal Expansion like seen with Plasma TVs. Makes me sick to my stomach that I pay $1200 for a TV that doesn't even last 3 years.

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  42. admin

    October 8, 2011 at 1:32 pm

    Hi Jeremy,

    I have not seen it before but from the many comments it seems like the tv panel could break on its own.

    Jestine

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  43. Don Morse

    February 20, 2012 at 9:46 am

    Hi my Samsung TV developed a crack and it shut itself down and will not come back on. It is under the original Samsung warranty. This cracking was not done through any neglect or damage on my part. The TV did this on its own. Not sure why but it does run hot. Not sure if it was thermal stress or not but I am currently waiting on Samsungs to determine a repair or replacement. Hopefully they honor their warranty as I love their products and intend to continue to buy them. Any input anyone has about this subject is welcome. Thanks, Don

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  44. Don Morse

    February 20, 2012 at 10:00 am

    My samsung TV is a PN59D8000 bought 7 months ago and it developed a crack in the shape of a star or spiderweb. I believe its a thermal crack as it is close to the edge in the corner. But I assure it was of no fault of my own. The problem is. I am afraid to buy another expensive TV cause Im afraid it will happen again. I love the Samsung TV and want to get another but I hear with the plasma's this has happened to many people. I am waiting for samsungs review of my warranty for repair or replacement. The TV was on for about an hour and my wife shut it off and was folding cloths and doing laundry when her later afternoon show came on she turned the tv on and in just a few moments it shut off. and would not come back on. I called for service from samsung they came right out checked everything out and told me the screen was cracked and it is definately an internal crack. What should I do about this and also to put my mind at ease how do I buy another TV. Im scared it will happen again and they are very expensive. HELP

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  45. admin

    February 22, 2012 at 11:20 pm

    HI Don,

    Sorry to hear about your case. From so many posting by many different users, it seems that the lcd screen could crack on its own and I hope Samsung could replace one for you.

    Jestine

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  46. Vy

    May 13, 2012 at 7:06 am

    Hi Don
    My family had the same problem like yours, it appeared at the edge in the corner. It also has the shape of spiderweb. The engineer from Samsung came and said it was cracked by user _ not manufactured. They also said that kind of tivi Lcd screen is very soft and easy to be cracked. However I am sure that there was no one home until the day I turned on the tivi and saw the crack with a dark place at the corner where it cant perform images.
    Could you please sharing any picture and your last solution for your tivi which has the same branch Samsung? We have just bought this tivi for 3 months only
    Any thanks
    Vy
     
     

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  47. RONZ

    August 3, 2012 at 9:24 am

    panasonic tx42lz80m lcd tv need second hand screen,pls quote price t.q

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    • Jestine Yong

      August 3, 2012 at 8:39 pm

      Hi Ronz,

      Sorry we do not sell parts. Try shopjimmy.com or even encompassparts.com

      Jestine

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  48. Sajju

    January 1, 2013 at 6:46 am

    Hi,
    I have just noticed similar case on my LG 42" TV. It has developed a crack on the top of the inner screen. There is no sign of any kind of external damage. The TV is working fine. The TV is almost 2 yrs old and I see no point going claiming warranty, however I am interested to know the cause, which could somebody pls advise.
    thanks.

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  49. MegapixelStory

    January 9, 2013 at 8:22 am

    Glad to find this resource. My almost 1 month old 47" LG LM6700 3D LED TV also cracked on its own, and the LG technician was adamant that it was due to user error (damage caused by an object hitting the TV hard). No win situation for me.
    There's a spider on my LG 3D LED TV!
     
     

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    • Jestine Yong

      January 10, 2013 at 6:09 am

      Hi Mega,

      Your TV seems to have a very bad crack!

      Jestine

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  50. Lynn Hughes

    January 14, 2014 at 4:58 am

    I appear to have the same problem...
    A month ago I purchased the LG 47LA690V 3D TV. Was delighted with it until Saturday morning.

    The television was working fine at about 09:15 when my son was using the XBOX. Switched off using the remote control. Left alone for about 2 hours when my daughter went to switch it on, again using the remote control.

    She called me into the TV room saying something was wrong and I was shocked to see the screen looked like it had shattered. When switched off the screen is flawless. Switch it on and then you can see the crack lines and what looks like a point of impact, a star-burst of cracks from this area.

    In other circumstances I would naturally think that the TV had been hit with something however as I was there when it was switched off and the room was empty until when my daughter went in I am as certain as I can be that it wasn't hit.

    LG having received pictures of the screen and are not offering any help at all. They are adamant that we must have damaged the Television.

    Has anybody ever heard of a screen spontaneously cracking in this way? All help appreciated.

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